Techtic helps the USA’s Fastest growing furniture brand Streamline Warranty System
Overview
Our successful Shopify eCommerce projects attracted one of the fastest-growing furniture brands in the USA with unique requirements. They needed a crucial module on their Shopify website for customers to select the right warranty plan for their furniture. The app had to be accessible, engaging, and enhance the overall shopping experience while maintaining product quality. The Techtic team conducted a thorough analysis of the brand and customer behavior to create a tailored warranty app solution. Here’s a look at the app’s key features, the challenges faced, and the achievements made through our expertise in Shopify and custom software development.
Technologies Stack
Industry
Digital Commerce, IT Services
Tools & Technologies
HTML, CSS, JavaScript, Shopify, MySQL
Services
Strategy, Development, Design
Problem
The USA’s fastest-growing furniture brand needed a module for their Shopify website that would allow their customers to choose the right warranty plan for their furniture purchases. The brand needed a partner that could help them overcome these challenges and deliver an intuitive and effective solution that would enhance its customers’ experience while increasing its sales revenue.
With Techtic’s expertise in Shopify and custom software development, the brand was able to successfully tackle these challenges and achieve its desired results.
01.
Enahanced Product Detail Page
This is where all the magic happens! It allows customers to view available warranty plans for their favorite furniture pieces right from the product detail page via a super cool Protection Plan dropdown.
02.
Shopping Cart with Protection Plans Details
Once the customer has found the perfect piece of furniture and selected a protection package, they can see details of what is included in the plan before adding it to their cart. And if they change their minds, they can easily update the protection plan right from the shopping cart popup.
03.
My Account
After confirming the order for the protection plan for the furniture, customers can access this feature where they can access the protection order summary as well as order recite.
04.
Dashboard
The brand’s Admins will now have access to a detailed dashboard that shows them all the vital details about the selling protection plans of the products on the website. It acts as a warranty-selling command center for admins to see the total warranty profit, total warranty revenue, and warranty issued.
05.
Manage and Assign Protection Package
The admin module allows the creation and customization of protection packages for products, including package name, duration, and price adjustments. Admins can easily assign these packages to products by selecting specific lists, groups, or categories, and can modify assignments as needed, ensuring flexible and efficient management of protection plans.
Challenges
The primary challenge was to create a warranty app that would complement the overall shopping and customer experience while ensuring the brand’s product quality. They wanted to make sure that their customers would have access to the right warranty plan for the furniture they purchased, which required an intuitive and engaging user interface.
Additionally, they needed the app to integrate seamlessly with their Shopify website, and it needed to be scalable to accommodate their growing customer base.
Outcomes
Techtic successfully achieved the creation and integration of a unique and engaging warranty app solution for the brand’s Shopify website. Its customers can now view available warranty plans for their favorite furniture pieces from the product detail page, and they can easily update the protection plan from the shopping cart popup.
On the other hand, Admins have access to a detailed dashboard that shows them all the vital details about the selling protection plans of the products on the website. The app has been a great success and helped the brand streamline its warranty system, resulting in increased customer satisfaction and improved brand loyalty.
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