Techtic × Curly's Way: Built a Personalized Curl Care Experience on Shopify

Overview
Curly’s Way was built on a simple belief: no two women, or curls, are the same. The brand turned that belief into a personalized approach to hair care, helping customers find products suited to their specific curl type. The founder had already built a community of 50K+ customers through a WordPress store, but as the brand grew, the platform was no longer enough to deliver that personalized experience into a scalable digital journey. That’s where Techtic came in. We migrated the brand to Shopify and rethought the customer journey around guided discovery, personalization, and SEO-led visibility. The Result ? A digital experience that helps customers move from understanding their curls to confidently finding the right products.
160%
CTR Growth
2x
Impressions Growth
181%
Traffic Growth
3x
Customer Loyalty Growth
Technologies Stack
Industry
Digital Commerce / Beauty & Hair Care
Tools & Technologies
Shopify, Litextension (Migration), Loox (Reviews), Klaviyo, Flow, Klarna
Services
WordPress to Shopify Migration, eCommerce Platform Development, Conversion-Focused Design
Problem
Curly’s Way needed its digital experience to do more than sell hair-care products. It needed to help customers understand their curl type, find the right products, and build a routine they could trust. The existing WordPress experience made that journey harder, with limited guidance from discovery to purchase, friction at checkout, and little support for repeat purchases or organic discovery through SEO. Its salons across Naples, Reggio Emilia, Rome, and Mykonos were also disconnected from the online experience. The challenge was to create one connected journey from discovery to purchase, while building stronger visibility and long-term customer relationships.
01.
Homepage
For a brand built around personalization, the homepage had to make that choice feel effortless from the first click. We led with three distinct product lines for Wavy, Curly, and Afro hair, making the difference clear. Social proof reinforced trust, while the quiz became the natural next step, helping customers identify their hair type before discovering the right products.

02.
Product Listing Page
Once customers knew their hair type, the next step was helping them find products that matched it. We organized collections around Wavy, Curly, and Afro hair, with filters for categories like Leave-in, Gel, and Shampoo. The result was a more intuitive path from knowing their curls to finding the products made for them.

03.
Product Detail Pages
Once customers found products suited to their hair type, the product page needed to give them confidence to take the next step. We brought pricing, product benefits, reviews, and variant options into a clear buying journey, while subscription choices made repeat purchasing easy.

04.
Omnichannel Experience
Curly’s Way is more than an online store, so the digital journey needed to connect customers with its physical salons. We integrated all four locations (Naples, Reggio Emilia, Rome, Mykonos) with pages showing hours, services, pricing, and call buttons. Customers can now move seamlessly between discovering products online and connecting with the right salon.

05.
SEO & Organic Visibility
Personalized products mean nothing if customers can’t find them. We strengthened Curly’s Way’s organic visibility by refining technical SEO, on-page elements, and content around high-intent searches. This helped more customers discover the brand when actively searching for solutions that matched their needs.

Outcome
Techtic transformed Curly’s Way from a product-focused storefront into a personalized digital experience built around how customers actually discover and care for their curls. From identifying their hair type and finding the right products to purchasing, reordering, and connecting with salons, every step now works as part of one connected journey. With Shopify at its core and SEO strengthening organic discovery, Curly’s Way now has a scalable digital foundation designed to support stronger customer relationships and continued growth.
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