Techtic got an opportunity to work with VOLTOX, a Switzerland-based service provider, to build eCommerce payment plugins with biometric authentication. Now, the client also uses it across banking and retail solutions.
With our payment plugin solution, VOLTOX can now verify the customer details in their backend before the checkout process.
This plugin offers a facial recognition feature that can be used on any machine, via e-banking, e-wallet, and as a money transfer system at any time. Our team also takes care of end-to-end solutions from login to fraud management for the client to enable its customers and merchants.
Frontend Technology
Plugin Technology
Communication Layer
Ecommerce CMS
Heart of our process is transparency and we take our customers through the process to ensure they become part of the journey in product development.
The implementation team created the code and activation code process for Biometric Customer Authentication Plugin, which is based on a specific eCommerce platform. The team implemented a shortcode for placing the button on the Checkout screen, which will call the Biometric Customer Authentication process.
The technical support team will manage the installation process of the plugin. The admin will further manage business rules and enable customer data stored in the database.
The frontend store’s registration process can be enabled using an email address and capturing face. It would also work by capturing ID Passport, Driving license, and card details. These details can be added using the camera. The process includes:
A face scanner can facilitate the frontend store’s login process. The Platform APIs will be called to get the registered customer data by scanning the customer’s face.
There are multiple options for enabling the checkout process.
A help and support mechanism is set up to handle problems or deal with issues if they occur.
The challenges with implementing such a unique solution are the security and the process of making it easy and quick for users to not feel overwhelmed.
Usually, the checkout process should have fewer steps, but with this extra step, VOLTOX wants their users to have safe transactions but without compromising on their speed-to-transaction. And, we’re glad we are able to do that.
Also, the exclusive SAAS-based platform intended for customers allowed registration once and got authentication in multiple platforms. These platforms could be merchant websites that have been associated with the platform through this Biometric Authentication system during the checkout process.
This biometric plugin solution was initially used across eCommerce platforms, but now it has expanded to other industries like Banking and Tourism.
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Techtic Solutions Inc redesigned the client’s website, making it more responsive and appealing to users. They were inquisitive, timely partners, who respected the client’s budget and communicated effectively via email and Zoom. Ultimately, the client was pleased with the partnership and results.
