Technology, Tools & Services

Frontend / Backend Website

  • Shopify

Database

  • My SQL

Customization

  • Shopify

Our Process

Heart of our process is transparency and we take our customers through the process to ensure they become part of the journey in product development.

Authentication

Keeping users’ comfort first, the platform makes it very simple for customers to register and log in to start shopping for their favorite cuisine or access recipes. A customer must add a name, email, and password to sign up quickly.

Items catalog

By designing high-quality images and adding proper names, quantities, and descriptions, we have made sure that customers can quickly find what type of blends they are looking for.

Search Bar

The search bar helps customers find the exact blend they want for cooking in minutes at their homes.

Shopping Cart

Customers can browse different blends, view product reviews, check details, and if they like, they can directly proceed to checkout by clicking on “Shop now” or “Add to cart” and continue shopping. The former option lets customers order multiple blends in one go.

Checkout

On the checkout page, customers get the full details of their cart, including the product list, quantity of each item along with prices. The customer will have to review it once, add the delivery address, and process the online payment transaction securely.

My Account

From tracking orders, analyzing order history, managing subscriptions, and adding multiple addresses to save payment details and review transactions, everything is presented on the platform at the My Account corner.

Wholesaler site

It is a crucial function designed specifically for wholesalers. Wholesalers from different regions can register, and once the Admin approves their profile, they can buy spice blends in bulk to sell.

Live Chat

Live Chat plays a crucial role in enhancing customer support service on the platform. Customers can use available options to get the solution to their queries. For example, they can choose Track Order, and by entering order info, they can receive real-time updates on the Chat. It allows customers to seek support 24/7 with a single click.

Recipes

Not only spice blends, but the platform also offers step-by-step recipes to cook various delicious cuisines at home. Recipes are categorized and contain high-quality images of how the food will look. Moreover, every recipe describes the ingredients in detail with the required quantity, expected time to cool, as well as special spices that visitors can directly shop from within.

Problem

Our client wanted to create a platform where they can encourage authentic Mediterranean and the Middle East taste by sharing special recipes as well as selling perfectly-formulated spice blends. However, to accomplish the vision of making homemade cooking simple and quick with their spices, the client needed:

  • A website uniquely tailored for customers that allows them to select multiple blends and order in bulk easily;
  • Maintain and upgrade the platform regularly to ensure that it runs smoothly;
  • Attractive product design with detailed product descriptions section with user-friendly navigations;
  • Recipes to build appetizing food using the spice blends at home;
  • B2B features create a chain of wholesalers to sell their products in different regions.

Challenges

First, the Techtic team analyzed the problems before planning to develop the best fit solution for the client. According to the client’s vision, to improve and maintain a high-performing website, the team has to conduct maintenance weekly. To attract more customers and increase the conversion rate, we needed to make the shopping experience effortless and customize the website navigation flow along with tasteful product page designs.

Result

After multiple brainstorming sessions and iterations, the hard work of our team paid off when we delivered the project on time. Today, the platform has been launched successfully and sells traditionally formulated spices, making the authentic Mediterranean and Middle east taste accessible to numerous regions. Detailed and easy-to-grasp recipes available on the platform inspire and help its customers try delicious cuisines at their homes. All the features and functions work as they should, contributing to expanding the platform’s customer base.

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Trusted by

What our clients have to say.

Daniel Protz - CEO of Flavorwikivideo

My name is Daniel and I am the CEO of Flavorwiki. We used Techtic Solutions and specifically developer name Chintan for several months to scale up our product development. Team is very professional and they respect the work order given to them.

CEO @Flavorwiki

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